State Farm property claims: documentation the desk adjuster can approve

How claims are filed

• State Farm mobile app [source]
• Online at reportloss.claims.statefarm.com [source]
• By phone at 800-SF-CLAIM [source]

Claims phone: 800-SF-CLAIM (800-732-5246) (24/7) [source]

State Farm's home claims page

Tracking and sending documents

Claim status is tracked online or in the mobile app, where the policyholder can also message the claim handler. [source]

Photos and documents can be uploaded from the mobile app. [source]

Send your estimate or supplement through the channel State Farm names above, and keep the upload confirmation with the claim file.

Select Service

A voluntary network of roofing, mitigation, general contracting and flooring providers with a five-year workmanship warranty. The policyholder may choose any contractor; program benefits then do not apply. [source]

Network membership is State Farm's decision, not ours. Our estimates and supplements are prepared for any contractor on the claim, in or out of the network.

Additional damage and supplements

State Farm's public site does not describe a supplement submission process. In practice the supplement goes to the assigned claim handler through the same document channel as the claim; we write it so the handler can approve it line by line.

State Farm's roof-claims page lists what a detailed written estimate should include: material quantities, labor, specifications, dates, permits and warranty. [source]